Shipping
Made to order, then shipped to you
Every Kept & Loved gift is made after you order. Delivery time is production time plus shipping time.
Production
Most items are produced in 2 to 5 business days. Framed prints and ornaments are printed, checked, and packed by our production partners in the US and Europe, close to you.
Shipping times (after production)
- United States: 3 to 7 business days
- Europe and the UK: 4 to 10 business days
- Canada and Australia: 5 to 12 business days
- Other countries: 7 to 20 business days
Shipping costs are calculated at checkout. You receive a tracking link by email as soon as your order ships.
Holiday orders
For gifts that must arrive by a date, order early. Our holiday ordering deadlines are shown on the product pages each season.
Customs and duties
Orders to most destinations ship from the region closest to you. For some countries, import duties or taxes may apply and are paid by the recipient.
Address changes
Please check your address at checkout. If you spot a mistake, contact us right away. We can update it only before your order goes into production.